Uninstall safe exam browser12/28/2023 The new SEB version (3.2) only permits internal displays at this point. The active display configuration is not permitted. Please consult the log files for more information. The student gets an error message: "Prohibited Display Configuration: The active display configuration is not permitted. This may result in a white screen when starting SEB or the message below. The student computer is not compatible with the latest SEB version. The student gets an error message "Session Start Error: SEB failed to start a new session! Please consult the log files for more information." It may also help if the student creates a new, clean user account on the computer and install SEB for this user. Here is some more information about this problem from the SEB page: Try to deactivate the anti-virus software or allow SEB as an exception. The student gets an error message saying "Service Error: Failed to completely lockdown the computer."Ī security or anti-virus software (eg 360 Security Guard) is blocking SEB from locking down the computer, causing a lock-down error: (On mac) The student gets an error message saying that SEB is not installed in the Application Folder. The student tries to start/configure the SEB program itself instead of just typing in the exam key on in a normal browser and letting SEB start in the background. The student gets a message about configuration in SEB, why? These are the most common mistakes/problems facing students regarding "Safe Exam Browser" and "":
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